Security Policy

You are trusting us with the details of your consumer complaint.  We do not take this lightly.  NetNeutrals EU have implemented industry-leading methods to ensure your data are secure.

Data Security
NetNeutrals EU security policies meet or exceed industry and government standards.
All data transfers are encrypted using Secure Socket-Layer encryption.
All sensitive data is stored with encryption that exceeds government standards for classified data. 

Personal Information Security
We will not share your personal information with any third party without your permission, unless required to do so by law or subpoena (please see our Privacy Policy for further detail).

For any further questions or concerns regarding security policies, please feel free to contact us directly at [email protected].
Fill out the form if you are having trouble opening a case or if you have another question about our process.  We will review your case and get back to you as soon as possible.

NetNeutrals EU
Johnstown Business Centre
Johnstown, Naas
Co Kildare
W91 C99T
+353 15312836
© NetNeutrals Ltd, 2024 

NetNeutrals EU is an approved Dispute Resolution body under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015

NetNeutrals EU is an approved Dispute Resolution body under the European Union (Alternative Dispute Resolution for Consumer Disputes) Regulations 2015
NetNeutrals EU was approved in July 2016 by the Civil Aviation Authority (the UK aviation regulator) to operate as an ADR body for aviation consumers.
NetNeutrals EU voluntarily withdrew from the CAA List of approved ADR providers in September 2017 with an intention of applying to re-enter the UK aviation disputes marketplace at a future date