1. Airline     2. Problem    3. Request    4. Info    5. Submit

Please note: BEFORE a dispute can be registered with NetNeutrals, consumers must allow the airline/airport a minimum of 8 weeks to respond to their direct complaint. If the complaint remains unresolved with the airline/airport following this time period, it can be submitted to NetNeutrals for review.
 
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Fill out the form if you are having trouble opening a case or if you have another question about our process.  We will review your case and get back to you as soon as possible.

NetNeutrals UK
3 Armley Court
Armley Road
Leeds, LS12 2LB
UK
+44 113 2 376423
   
Copyright 2017 DeMars & Associates, Ltd


NetNeutrals EU is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015


NetNeutrals EU is an ADR entity under the European Union (Alternative Dispute Resolution for Consumer Disputes) Regulations 2015

NetNeutrals EU is approved by the Civil Aviation Authority (the aviation regulator) to operate as an ADR body for aviation consumers.